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Effective Date: 6/5/2026
Last Updated: 6/5/2026

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Hopeful Hands Press respects your privacy. This Privacy Policy explains what information we collect through our website and online store, how we use it, and the choices you have regarding your information.

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We collect personal information only as needed to process payments, fulfill orders, provide customer support, and communicate with newsletter subscribers.

The information we may collect includes:

• Name

• Email address

• Billing address

• Shipping address

• Phone number, if provided

• Order details

• Payment-related information

• Customer service messages or other communications you send to us

• Newsletter signup information, if you choose to subscribe

Payment information is processed through our website platform and/or payment processing providers. Hopeful Hands Press does not intentionally collect or store full credit card numbers outside of the secure checkout process.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and complete customer orders

• To bill customers for purchases

• To print, package, and ship purchased products

• To send order confirmations, shipping updates, and customer service communications

• To respond to questions, requests, or support needs

• To maintain records related to purchases, accounting, taxes, and business operations

• To send marketing emails if you subscribe to our newsletter

We do not sell your personal information. We do not use your personal information for purposes unrelated to billing, order fulfillment, customer support, website operation, legal compliance, or newsletter communications you have requested.

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3. Newsletter and Marketing Emails

If you sign up for the Hopeful Hands Press newsletter, we may contact you by email with information about new products, news from Hopeful Hands Press, special offers, and related updates.

You may unsubscribe at any time by clicking the unsubscribe link included in our marketing emails. After unsubscribing, you may still receive transactional emails related to purchases, orders, shipping, customer service, or account-related matters.

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4. How We Share Information

We share customer information only as necessary to operate our website, process payments, fulfill orders, provide customer service, or comply with legal obligations.

We may share information with trusted service providers, including:

• Website hosting and ecommerce providers

• Payment processors

• Print-on-demand and order fulfillment providers

• Shipping carriers

• Email newsletter service providers

• Customer support, accounting, legal, or compliance providers, if needed

These providers may use customer information only as needed to provide services to us or as otherwise required by law.

Hopeful Hands Press does not sell customer data.

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5. Order Fulfillment

Hopeful Hands Press may use third-party fulfillment partners to print, package, and ship customer orders. To fulfill your order, we may share necessary order information, such as your name, shipping address, email address, order contents, and shipping method, with our fulfillment providers and shipping carriers.

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6. Cookies and Website Data

Our website may use cookies or similar technologies that are necessary for basic website and store functions, such as maintaining your shopping cart, processing checkout, securing the website, and improving site performance.

Depending on the tools enabled on our website, cookies or similar technologies may also be used for analytics or site functionality. You can manage cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.

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7. Data Retention

We retain customer information for as long as reasonably necessary to process and fulfill orders, provide customer support, maintain business records, comply with legal obligations, resolve disputes, and operate our business.

Newsletter subscriber information is retained until you unsubscribe or request deletion, unless we are required to retain certain information for legal, accounting, security, or legitimate business purposes.

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8. Data Deletion Requests

You may contact us at support@hopefulhandspress.com to request deletion of personal data associated with your account.

We will process deletion requests within 30 days of receiving the request, unless we are required or permitted to retain certain information for legal, tax, accounting, fraud prevention, dispute resolution, order history, or other legitimate business purposes.

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9. Children’s Privacy

Our website and online store are intended for use by adults. We do not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information to us, please contact us at support@hopefulhandspress.com, and we will review the request.

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10. Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no website, online store, payment system, or method of electronic transmission is completely secure, and we cannot guarantee absolute security.

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11. International Customers

If you access our website or place an order from outside the United States, your information may be processed in the United States or in other locations where our website platform, payment processors, fulfillment providers, shipping carriers, or other service providers operate.

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12. Your Choices

You may:

• Unsubscribe from marketing emails using the unsubscribe link in those emails

• Contact us to request deletion of personal data associated with your account

• Contact us with privacy-related questions

• Manage cookies through your browser settings

To make a privacy-related request, contact us at:

support@hopefulhandspress.com

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above. Continued use of our website after changes are posted means you accept the updated Privacy Policy.

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14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us.

 

Hopeful Hands Press
Email: support@hopefulhandspress.com